Monday - Thursday: 9am - 4pm Friday: 9am - 1pm Weekend: Refresh

FAQ

Are you accepting new patients?

Yes! We are accepting new patients, and will be glad to see you and your family.

What can I expect on my first visit?

You can expect personal attention from a provider who is ready to help with your immediate needs, and get to know you over the long term to set goals and implement plans to achieve optimal health. You can speed up our brief pre-visit registration process by downloading and completing our New Patient forms on the patient info page.

What do you treat ?

We provide holistic, integrative, preventive care, as well as evaluation and management of chronic illnesses. Established patients can utilize our acute care services.

Does Integrative Family Medicine file insurance?

Our practice is not in-network with any insurance companies. We believe quality health care comes from the therapeutic relationship between the patient and physician, not letting insurance companies dictate terms of care. If you wish to file with your insurance company, we will gladly provide you with an itemized receipt. Medicare patients are seen by private contract only and are not eligible for reimbursement.

Where do your patients go for blood tests and imaging?

Patients will be given a lab order that can be performed at Any Lab Test Now and Open Draw Labs, as well as CPL, Quest and LabCorp for both routine labs and the specialty labs we use. Imaging can be performed at your preferred facility.  

Do you provide immunizations?

We do not currently offer immunizations. Immunizations are readily available from most pharmacies and may be covered by your insurance.

Are your new patient forms available online?

Yes! Before you visit our office, please download and complete the New Patient forms available here.

What happens if I need to go to the hospital?

IFM is an outpatient only clinic. Dr. Norris has partnered with local hospitalists that will care for you in the hospital and closely communicate with her to provide as much continuity of care as is possible.